Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 7 - 14 business days
  • North America : 2 - 4 business days
  • Europe : 9 - 25 business days
  • Australia, New Zealand and Oceania : 9 - 25 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Wholesale availability

    Contact sales@modply.com

    Custom and personalized orders

    30 DAY REPLACEMENT/REFUND ON ALL PURCHASES

    To qualify for a return, items must be shipped back to our address within 30 days of your original order shipment arrival date. Returns will have the shipping fee deducted.


    ITEMS NOT ELIGIBLE FOR REFUND OR EXCHANGE:

    - Customized items or engraved items.
    - Returns received in damaged/worn condition.
    - Returns received after 30 days of the original order shipment date.
    - Shipping charges, except in cases where we have made a shipping error.

    Care instructions

    Wooden watches are easy to care for!

    Please see our blog here to help you out:
    https://www.modply.com/blog/wooden-watch-repair-maintenance-our-top-tips-for-watch-care/

    Thank you!

    Sizing details

    Sizing your Modply wooden watch is easy!

    Please see our instruction page here to help you out:

    https://www.modply.com/instructions/

    Changing the Time and Date

    Changing the time and date on your Modply wooden watch is easy!

    Please see our instruction page here to help you out:

    https://www.modply.com/instructions/

    Legal imprint